Dialer

Dialer

Job Details

Industry: ITES/BPO

Role: Dialer

Location: Pocharam, Ghatkesar.

Experience: 1 to 4 Years

Required Skills: Good communication skills, Working knowledge in excel

Job Type: FULLTIME

Contact Email: info@cenithub.com

Mobile: 040 - 48 49 50 51

Job Description:

  • Time Monitoring
  • Data Uploading in Dialer
  • Data reporting and management in Dialer
  • Responsible for connect and Business
  • Data churning strategy and implementation
  • Connectivity and Business improvement analysis
  • DND Scrubbing
  • Downtime tracking and reporting
  • PRI level monitoring
  • Timely revert to escalations

Skills Required:

  • Good communication skills
  • Working knowledge in excel
  • Should be able to identify the deviation in data behaviour and correct it with proper corrective and preventive measures

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